VOLUME 26 ISSUES 1 | 2024

The Impact of Digital Transformation on Hospital Management Efficiency: Evaluating Technological Integration and Operational Outcomes

1Rizwan Aziz, 2Dr Rana Muhammad Sadaqat Faroze, 3Mohib Ali, 4Dr. Muhammad Adnan Yasin, 5Hassan Raza, 6M. Taimoor

1University of Kotli
2Medical officer, Poonch Medical College Rawalakot AJK
3PIMS    
4Azad Jammu and Kashmir Medical College
5PIMS
6PIMS

ABSTRACT
Background: The rapid evolution of digital technologies has significantly impacted various sectors, including healthcare. Hospital management systems have increasingly integrated technological solutions to enhance operational efficiency and patient care. However, there is limited empirical evidence on the extent and effectiveness of these digital transformations in hospital management.
Aim: This study aimed to evaluate the impact of digital transformation on hospital management efficiency by examining the integration of technological systems and the resultant operational outcomes.
Methods: A prospective observational study was conducted from December 2022 to December 2023, involving a study population of 90 hospital administrators and management staff. Data were collected through structured interviews, surveys, and analysis of hospital performance metrics before and after the implementation of digital technologies. Key areas of focus included patient management systems, electronic health records (EHRs), telemedicine, and automation in administrative tasks.
Results: The integration of digital technologies in hospital management significantly improved operational efficiency. There was a notable reduction in administrative workload, enhanced accuracy and accessibility of patient records, and improved patient management processes. Telemedicine adoption led to better patient engagement and satisfaction, particularly in remote and underserved areas. Overall, the implementation of digital solutions resulted in a 20% increase in hospital management efficiency, with a marked improvement in patient care quality and resource utilization.
Conclusion: The study demonstrated that digital transformation positively impacted hospital management efficiency. The integration of advanced technological systems streamlined operations, reduced administrative burdens, and enhanced patient care delivery. These findings support the continued investment in digital technologies to further optimize hospital management and improve healthcare outcomes.
Keywords: Digital Transformation, Hospital Management, Technological Integration, Operational Efficiency, Electronic Health Records, Telemedicine, Healthcare Administration, Patient Care Quality